Administrator

Role Title: Urgent Care Administrator

Role Location: Galway

An exciting role has arisen within Vhi for position of Urgent Care Administrator at Vhi Galway. Vhi Health & Wellbeing has been established to develop medical, health and wellbeing services for our customers. Our Vhi Galway Clinic provides a range of health and wellbeing services to our members, including Urgent Care.

As our service is provided to our patients between the hours of 7.30am - 10:00pm, 365 days per year, flexibility to work across a rolling roster, is a must.

Benefits

Vhi Health InsurancePensionAnnual Bonus

Role Purpose

Provide an excellent level of service to patients and customers attending the clinic.Manage all communications in a respectful and courteous manner e.g face-to-face, phones, email, etc.Ensuring all patient information is entered accurately and computerized patient files are updated and secured accordinglyOrganise and book patient appointments & advise of costs in relation to the range of VHI Healthcare policies.Responsible for the smooth running of the Reception area and provide support to cross-functional team membersProvide support to the Clinic Manager and carry out any other duties as outlined on an Ad-hoc basis

Education & Experience

Experience in an administrative or customer facing roleDemonstrated capability in a customer facing environment is essentialPrevious experience in a healthcare setting would be an advantage but is not essential

Skills And Abilities

Patient and customer focused and demonstrating related skillsExcellent communication skillsExcellent interpersonal skillsGood IT Skills – MicroSoft OfficeDemonstrated alignment with Vhi Values

Vhi is an equal opportunities employer.

Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact

Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process to give you the best opportunity to perform to your optimum in the application, test, and interview process.