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Programme Manager

Job Description

About us:

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning…

We are seeking a Programme Manager to join our customer's team in Dublin.

Reporting to the Head of Customer Portfolio Office, the Customer Programme Manager will be responsible for key Business Transformation initiatives, working across one or more of the six transformation pillars. Acting as a trusted delivery partner, you'll help to facilitate a transformation agenda by ensuring consistency across different workstreams and that resources are appropriately allocated.

This is a great opportunity for a Programme Manager keen on joining a fast paced, transformative Customer team.

The candidate must have excellent stakeholder relationship management skills to successfully lead and manage the project teams and project stakeholders and have a strong technical as well as business knowledge.

Required Skills:

* Demonstrated strong experience in Programme Management or Senior Project Management in either a Business or Business/Technology organisation
* Track record of delivering complex change
* Strong experience in successful delivery of change to support IT/ Technology dependant projects
* Strong ability to balance active listening, strategic thinking, creativity, planning, project and process management, operations and administrative execution
* Excellent communication skills, with an ability to effectively communicate both internally and externally at levels from the most junior grade right up to Director and C Suite, and ability to make complex problems simple to the business
* Ability to analyse and produce deliverables consumable by business stakeholders and technical delivery teams with required details
* Strong analytical skills with an ability to interpret large data sets
* Ability to manage issues, risks and problems from identification through to resolution
* Strong analysis and negotiation skills, ability to identify and resolve missing details
* Ability to work under pressure and within strict deadlines
* Ability to become familiar with new systems and relatively large and complex systems on a timely independent basis
* Demonstrate strong communication, teamwork and partnership skills with a collaborative approach
* Proven interpersonal skills with the ability to build and maintain positive working relationships
* Excellent verbal and written communication skills, to include proven process mapping and presentation skills
* Be a self-starter, comfortable working on own initiative with proven problem-solving skills
* Proven numerical and analytical with a high degree of accuracy/ attention to detail
* Experience in working in cross-functional teams to achieve results

Key responsibilities & duties include:

* Identify the key internal stakeholder groups and build successful working relationships to ensure a unified interface to the wider Customer team
* Manage internal communication, ensuring all internal stakeholders are informed and consulted as appropriate on items of relevance through the lifecycle of the project
* Acting as the internal point of escalation for all items that relate to your programme and projects
* Ensures all programmes meet the agreed transformation agenda and relentlessly drives execution, applying best practice across different streams.
* Work closely with SMEs across teams and various functions (internally and potentially externally) to understand the as-is processes, identifying opportunities key deliverables, milestones, dependencies and current risks & challenges
* Work closely with the Product Owner / PMO's and the wider technical team through development and delivery agreed roadmaps
* Working with the Product Management team to deliver key requirements and prioritisation into the wider teams, including but not limited to the tech team
* Assist in the development and implementation of detailed internal and external reporting and storytelling to key stakeholders including our customer's Executive Management Committees
* Responsible for tracking and reporting on KPIs, budgetary spend and bottom-line transformational savings, working closely with Finance, ensuring all risks mitigations are put in place
* Responsible for continuous review of the portfolio of work across all value streams to help teams identify dependencies, cross departmental issues and gaps to enable proactive issue resolution
* Challenge teams and processes to ensure targets are being met using an agile mindset
* Pro-actively manage the agendas and commissioning artefacts for key internal and external meetings and in some cases chairing meetings or leading working groups or committees
* Continuously communicating the vision, objectives and milestones throughout the organisation and with wider partners and stakeholders

Desirable skills:

* Experience in tooling to build reports for information and analysis purposes, ideally experience in Jira / Atlassian suite tools
* Excellent verbal and written communications skills
* Ability to work flexible hours as required
* Ability to work at pace in an ambiguous environment, good with process, with a bias towards consistent execution
* Advanced level of proficiency in use of Microsoft Office suite – Including Project, Visio, Word, Excel & PowerPoint
* Constructively challenges others when required on best practice and the ability to influence at all levels
* Fluent in English, both written and spoken
* Excellent interpersonal and influencing skills. Comfortable making complex technology problems simple for senior non-tech stakeholders to understand
* Advanced level of proficiency in use of Microsoft Office suite – Including Project, Visio, Word, Excel & PowerPoint

What's in it for you:

* An opportunity to join a fast-growing company
* Options for career advancement
* Learning and development opportunities
* Flexible working environment
* Competitive rates based on experience

Not for you?

Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.

P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.

Your personal data

Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:

* Used lawfully, fairly and in a transparent way
* Collected only for valid purposes and not used in any way that is incompatible with those purposes
* Relevant to the purposes we have told you about and limited only to those purposes
* Accurate and kept up to date
* Kept only as long as necessary for the purposes we have told you about
* Kept securely

If you would like to contact us about your data, please use the following address: info@amach.com