Sales Project Administrator

About the Opportunity

Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally. Our client is seeking a highly organized Sales Project Administrator to coordinate and oversee customer projects following the point of sale at our clients branch in Cork. This role acts as a key link between the sales team, internal departments, and customers — ensuring projects (such as kitchen or wardrobe installations) are completed on time, within scope, and to the highest standards. You will play a vital role in maintaining customer satisfaction by managing project timelines, processing documentation, coordinating teams, and ensuring smooth communication throughout.

Responsibilities

• Project Coordination
  • Take ownership of projects after the sales handover
  • Monitor and manage each stage of delivery and installation to meet agreed timelines and specifications
  • Ensure quality standards are met at every stage of the project
• Administrative Oversight
  • Maintain accurate project records, contracts, and documentation
  • Process orders and track requisitions, including handling returns to the factory
  • Support and update the CRM system (Salesforce) with real-time project information
• Cross-Department Communication
  • Liaise with internal teams such as Production, Logistics, Installation, and Head Office to ensure project milestones are aligned and well-executed
  • Follow up on outstanding tasks and ensure responsibilities are completed across departments
• Customer Support
  • Act as the customer’s main point of contact post-sale
  • Provide regular updates, resolve queries, and proactively manage any issues that arise during the project
  • Support the sales team by helping ensure deposits and balances are collected in a timely manner
• Payments & Reconciliation
  • Coordinate with designers and finance on deposits, final payments, and payment tracking
  • Oversee bank lodgements and reconcile Visa, Laser, and other payment methods
• Other Duties
  • Provide general administrative support as required by management
  • Assist with process improvements related to customer experience and project delivery

About You

What You Bring

• Strong organizational and multitasking skills with high attention to detail
• Previous experience in project coordination, customer service, or administrative support (ideally in a retail or design-based environment)
• Strong communication skills and a customer-first mindset
• Proficiency in CRM systems (Salesforce experience is a plus)
• Ability to work cross-functionally with multiple departments and external partners
• A proactive, solutions-focused approach

Benefits

• Competitive salary
• Commission opportunities
• Pension scheme
• Private healthcare

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