FXC Service Portfolio Manager

About the Opportunity

Irish Manufacturing Research (IMR) is a leading Research and Technology Organisation providing a portfolio of operations research, training, and consultancy services to Industry across the following four thematic pillars: Digitisation, Sustainable Manufacturing, Design for Manufacturing, and Robotics and Automation.

About FactoryXChange

FactoryXChange (FXC) is an innovative European Digital Innovation Hub (EDIH) programme dedicated to accelerating digital transformation in Ireland’s manufacturing sector. Through collaboration and targeted services, FXC supports enterprises to adopt cutting-edge technologies and best practices, driving economic, societal, and environmental impact.

What IMR offers

• An opportunity to contribute to the national economic growth agenda.
• A competitive salary and pension.
• A friendly and flexible working environment with state-of-the-art Innovation Centres.
• Lots of diversity in terms of people, technology, projects, and ideas.
• The opportunity to join a dynamic and committed team.
• Interaction with a wide range of industrial clients and state partners.

The Role

Irish Manufacturing Research (IMR) is seeking a dynamic, strategic Service Portfolio Manager for FactoryXChange European Digital Innovation Hub (FXC EDIH). This successful and scalable programme delivers digital transformation supports to enterprises across Ireland. If you’re passionate about business development, collaborative leadership, and delivering measurable industry impact, we want to hear from you.

Key Responsibilities

• Develop and implement a robust commercial strategy to maximise the platform’s market potential and revenue streams.
• Lead the work package on service delivery for FXC.
• Oversee and operationalise the full-service portfolio, ensuring broad access and adaptability.
• Lead co-creation with service providers, supporting all four EDIH pillars.
• Monitor uptake, manage service stock allocation, and ensure compliance with tiered pricing and grant.
• Manage and coordinate external and internal service providers to ensure seamless, high-quality delivery.
• Provide strategic advice and business development insights.
• Work in close collaboration with the Programme Coordinator and Programme Manager.
• Establish and nurture strong relationships with manufacturing enterprises.
• Monitor, measure, and report on service outcomes to support continuous improvement.

Required Skills and Experience

Bachelor’s degree in Business, Finance, Management, or related field. Minimum 5 years’ experience in portfolio, programme, or project management. Proven experience managing service portfolios or complex projects, ideally in EU-funded or multi-stakeholder environments. Experience in team leadership and managing multi-stakeholder teams. Strong analytical skills. Strategic thinker with strong business development skills. Knowledge of the manufacturing sector and digital transformation best practices is highly desirable. Excellent communication, collaboration, and problem-solving abilities.

Location

IMR offices are located in Rathcoole, Co Dublin and Mullingar, Co Westmeath. We offer a hybrid working model. Travel between offices and client sites will be required from time to time.

Salary & Benefits

This position will command a package consisting of basic salary (€86,013 – €94,118 depending on qualifications and experience), employer pension contribution and 5 weeks holidays.

Closing Date

All applicants must include an up-to-date version of your CV with their application. Electronic applicants only via LinkedIn or to careers@imr.ie. Closing date for receipt of all applications is 12 noon Thursday, 25th September 2025. Interviews are expected to take place week commencing 6th October 2025.

About Company

IMR is committed to creating a diverse and inclusive workplace. We actively promote equity and equal opportunity in all aspects of employment and welcome applications from candidates of all backgrounds, experiences, and identities. We do not discriminate based on age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. We strive to ensure our recruitment processes are fair, accessible, and free from bias.