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Associate/ Project Manager – Customer Experience & Events

Job Description

About the Opportunity

Are you a motivated project professional with a passion for delivering exceptional customer experiences and driving meaningful change? We’re looking for an Associate Project Manager / Project Manager to join our dynamic team and play a key role in shaping operational excellence at Springhill. This is a fantastic opportunity to make a tangible impact, work alongside a passionate team, and grow your career in a collaborative environment. In this role, you'll champion a world-class customer experience for both internal stakeholders and external clients. You’ll play a key part in tracking and reporting real-time project metrics, ensuring continuous improvement initiatives are data-driven and impactful. You'll also take the lead in organizing and managing key events tied to Stryker Springhill activity, bringing energy, coordination, and precision to every touchpoint.

Responsibilities

  • Develops, designs and establishes reporting standards.
  • Prepare a variety of reports covering project portfolio status, resource planning and other management reports.
  • Provide summary reports and metrics to monitor the performance and efficiency of R&D/NPD programs to ensure that overall portfolio execution is on target.
  • Measure project portfolio performance using appropriate systems, tools, and techniques.
  • Facilitate a productive and valuable monthly resource review for BU, Functional, and Project leaders.

Administrative and Event Planning Duties and Responsibilities

  • Provide administration support to Leadership Team members when required.
  • Inspire a purpose-driven organization by communicating information to all employees.
  • Office management – Coordinate meeting planning, travel planning, event planning, and calendar management.
  • Organize, plan, and coordinate offsite and onsite events and other events associated with the team.

About You

What you will need:

  • 3rd Level qualification in continuous improvement, marketing, business studies, computer science, or equivalent.
  • 2+ years administrative and business/project support experience in a dynamic, fast-paced environment.
  • Strong experience in project and event planning.
  • Excellent interpersonal organization and communications skills.
  • Self-starter with demonstrated efficient work methods, analytical & problem-solving skills.

Eligibility

Certified training in project management is preferable. Must be proficient in technical writing and able to generate and explain detailed proposals, guidelines, and procedures.

Benefits

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.