Job Description
About the Opportunity
The Project Manager is responsible for overseeing and coordinating the successful implementation of software systems for clients. This role ensures that projects are delivered on time, within budget, and meet the required scope. The Project Manager also works closely with internal teams and customers to maintain high-quality processes, documentation, and communication throughout the project lifecycle.
Responsibilities
- Project Management Scope, Budget, and Schedule Ownership: Ensure projects are delivered within the defined scope, timeline, and budget.
- Process and Technology Implementation: Collaborate on the introduction and implementation of new processes, technologies, and tools to support N’Ware processes.
- Client Communication and Reviews: Lead weekly project reviews with clients, providing updates on project tasks, statuses, and budget.
- Internal Coordination: Conduct bi-weekly reviews with internal teams to assess project progress and resolve issues.
- Communication Management: Provide weekly status reports to your manager, highlighting current project progress and any challenges.
- Document and Process Improvement: Continuously review and update project documentation, ensuring alignment with best practices and improving internal processes.
- Methodology Adherence and Improvement: Enforce the use of N’ware methodologies across all projects while proposing and implementing improvements.
- Project Management Tools: Maintain and utilize project management systems for scheduling, task tracking, time reporting, and client communication.
- Risk Management: Identify and evaluate project risks, implementing mitigation plans to minimize potential impacts.
Project Scope Management
- Client Expectation Management: Effectively manage client expectations, particularly with regard to change requests and project scope modifications.
- Change Request Evaluation: Assess the impact of change requests on project deliverables and communicate with the client to agree on adjustments.
- Scope Clarity: Ensure clear understanding of the full project scope, including additional development and other potential changes.
Project Budget Management
- Time Submission Review: Approve time submissions, reviewing comments and addressing any discrepancies or escalations as needed.
- Cost Tracking: Monitor and control project costs, ensuring alignment with budgeted figures.
- Budget Communication: Regularly update the client on budget status and share relevant cost indicators.
- Change Request and Travel Cost Management: Create, share, and track change requests and travel-related costs with the client.
Project Schedule Management
- Task and Deliverable Tracking: Track both internal and external project tasks, ensuring all milestones and third-party partner deliverables are met on schedule.
- Prioritization and Stakeholder Coordination: Coordinate activities and prioritize tasks across different stakeholders.
- Resource Management: Coordinate with resource managers to monitor team availability and adjust workloads as necessary.
- On-Site Coordination: Plan and oversee on-site visits to clients, ensuring smooth execution of activities.
- Progress Monitoring: Follow up on project tasks and deliverables, taking corrective action where necessary to keep the project on track.
- Client Approvals: Ensure timely follow-up and receipt of necessary client approvals for various stages of the project.
Human Resources and Team Support
- Methodology Support: Provide guidance to team members on the correct application of project management methodologies and tools.
- Team Motivation and Climate: Foster a positive work environment, keeping the team motivated and focused on project goals.
- Team Guidance and Support: Provide direction and mentorship to team members, ensuring effective collaboration and task completion.
- Task Delegation: Take on additional tasks as assigned by your supervisor to support the successful execution of project deliverables.
Skills
Sense of organization and structure.
Teamwork: give his opinion, ask others, support the general opinion, and get the best of everyone.
Leadership oriented result.
Diplomacy with the people involved internally and externally.
Motivation: repeat several times and want to go further, despite the difficulties.
Initiative: take initiative, be creative.
Focus on the customer: want to satisfy the customer’s expectations while being honest and realistic with each person’s responsibilities.