Job Description
About the Opportunity
Albany Beck is a consultancy firm that partners with some of the most forward-thinking organisations in financial services and beyond. We specialise in delivering high-impact, flexible solutions through a combination of deep industry expertise and dynamic talent. Our culture is built on innovation, collaboration, and integrity—values we expect every team member to uphold.
Role Overview
We are looking for a proactive and experienced Project Manager to lead a key initiative focused on reviewing and improving the firm's client communications processes. This project aims to bring clarity, consistency, and efficiency to how client-facing communications are created, managed, and distributed across the organisation, which is currently decentralised across multiple teams. The ideal candidate will bring strong project management expertise with the ability to coordinate cross-functional stakeholders, facilitate workshops, drive process alignment, and deliver high-quality documentation. This role will work closely with a Marketing Manager and additional project team members to deliver clear, actionable outcomes.
Key Responsibilities
- End-to-End Project Management: Lead the delivery of the client communications review project, managing timelines, milestones, risks, and dependencies.
- Stakeholder Engagement: Coordinate with teams across the business to gather input, understand current practices, and build consensus on changes.
- Workshop Planning & Facilitation: Design and facilitate effective workshops to gather information, align stakeholders, and co-create future-state processes.
- Process Review & Documentation: Oversee the mapping and documentation of current and proposed communications processes using clear, structured visuals and documentation standards.
- RACI Development: Lead the creation of a firm-wide RACI matrix to define clear roles and responsibilities for all stages of client communications.
- Change Readiness & Communication Planning: Collaborate with the Marketing Manager to ensure that proposed changes align with brand standards and are communicated effectively across the business.
- Project Reporting: Provide regular updates to senior stakeholders, ensuring visibility of progress, challenges, and decisions required.