Senior Relationship Manager

Senior Relationship Manager

Capital Markets

CSC, Dublin

Hybrid, Full time

CSC is the world’s leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother.

CSC was formed in 1899 and now comprises over 2,700 people across over 50 jurisdictions.

CSC’s European Global Financial Markets (GFM) team was established in 2017 but has fast become one of the best regarded providers in its space and had rapidly grown its highly experienced and well-regarded team of experts.

CSC’s Global Capital Markets team focuses on the provision of corporate administration, trustee and agency, and specialised outsourcing services to some of the world’s biggest investment banks, private equity firms, alternative finance lenders, fund managers, borrowers, and capital markets participants across the full range of asset classes.

The position

The Senior Relationship Manager ("SRM") reports to the Business Unit Associate Director – Capital Markets and will have responsibility for the legal, corporate and administrative affairs relating to a portfolio of clients within the Global Capital Markets (‘GCM”) team. The Manager SRM is tasked with meeting the objectives and KPIs as identified for the team with respect to his/her client portfolio.

The SRM will also work closely with a Business Unit Manager and Associate Director and will be involved with business development initiatives to maximize growth opportunities for the GCM business line.

Your responsibilities

As Senior Relationship Manager, you will be responsible for a wide range of activities.

* The SRM provides input to the Associate Director to help constructing an annual team plan and budget, and supports execution of the team plan, in line with organizational strategy, to contribute to the realization of organizational objectives.
* Ensure the proper handling of corporate transactions of clients, including but not limited to incorporation, liquidation, migration, closing etc. in line with local processes and procedures.
* Review and sign-off on legal and transaction documents in accordance with the local procedure and policy
* Ensure cooperation with the GCM accounting team to manage and conduct the necessary financial aspects of specific transactions.
* Manage complex and high value opportunities under supervision of the Business Unit Manager /Associate Director and multiple stakeholders to ensure inflow of business whilst improving customer satisfaction.
* Manage a portfolio of clients as dedicated contact person.
* Join Board of Directors for client engagements as appropriate
* Ensure the presence of a client service-oriented culture by timely (24h) responses to client requests, personal attention, complaint follow up.
* Manage the timely organization and preparation of client board meetings.
* Regularly review client portfolio to identify commercial and upsell opportunities, to maximize revenues from new and existing clients.
* Contribute to product/market development, together with the Business Unit Manager/ Associate Director and in line with internal procedures and guidelines, to contribute to the realization of the business development goals.
* Attend meetings of prospects and business partners to present CSC and its services. Participate in business trips for visiting existing clients, intermediaries and new potential clients.
* Has responsibility for ensuring new client take-on meet all aspects of CSC’s Compliance Policy and adheres to procedures.
* Review client invoicing and invoice breakdowns.
* Responsible for timely cash collection of outstanding invoices

Your profile

* You must hold a university degree or professional studies in law, tax, commerce, accounting, ICSA or equivalent level.
* A minimum of 6 years relevant experience in a legal or financial services environment
* Solid knowledge of capital markets industry, in particular the provision of services to SPVs established for aviation leasing and financing transactions, structured finance, and securitization transactions.
* Solid knowledge of relevant local regulations and best practices
* Fluency in written and spoken English.
* Meticulous attention to detail, flexible and very well organized
* Teamwork skills - flexible, pragmatic, thorough, proactive, enthusiastic, and service minded.
* Adaptable - comfortable with handling a range of tasks in a fast-moving, environment.
* Proactive - ability to work under own initiative without direction.
* Ability to work well alone as well as part of a team.

Why work with CSC?

We’re always looking ahead, finding ways to improve and anticipate the future needs of our clients. Curiosity fuels our innovation, and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. Our more than 8,000 colleagues around the globe are empowered to bring the right solutions to market to meet client demand.

· CSC is a great place to work with smart and dedicated people. We’ve been voted a Top Workplace every year since 2006 and are a National Top Workplace in the U.S. for the second consecutive year and Best Place to Work in India.

· We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.

· Employees are eligible for an annual success-sharing bonus or commission plans based on role and individual performance.

· CSC offers excellent benefits, including medical, dental, and life insurance, flexible spending, and health savings accounts. We also offer you a 401(k) with 6% employer match, paid time off, tuition reimbursement, and more.

· Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus.

· We offer flexible schedules and remote options for available positions. It’s an exciting time for us in terms of growth and expansion.

· We strive to boost the power of our diversity by ensuring that all our colleagues feel a sense of belonging. Our Strategic Equality Alliance fosters a culture of inclusion regardless of race, ethnicity, religion, gender identity, or sexual orientation. It provides networking, learning, and development opportunities through our employee resource groups.

· CSC Gives Back, our philanthropic program, is committed to making the communities in which we live and work better off tomorrow than they are today.

About us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.