Project Operations Manager

Description

The Role:

As Project Operations Manager, you will work as part of the senior management team to deliver operation and maintenance services to a number of wastewater facilities. You will act as the link between the Interim Operations of existing facilities, construction of new facility and the handover of the upgraded facility to the O&M team.

You will work closely with Civil, Mechanical & Process Engineers as well as lead a team of highly skilled O&M engineers and technicians to ensure the quality and quantity of any final effluent treated is within specification and that sites are adequately maintained in-line with contract requirements and company standards.

You will report monthly to the Senior O&M Manager on all aspects of project performance including plant performance, issues arising, budget and HSQE.

You will lead an experienced team of multi-discipline engineers and technicians in a one-team culture while actively contributing to your own skills and experience. In this client-facing role you will uphold our core values and inspire a culture of trust and collaboration with our clients and operations team. You will be involved in all aspects of interim operations and maintenance including pre-takeover surveys, zero status reports, operations, process proving and ultimate hand back to the O&M Team in an extremely rewarding sector.

Glanua is a progressive company that always seeks to develop its employees. When you demonstrate aptitude and interest in furthering your career within the organisation, training and promotion will always be available to you.

Main Duties and Responsibilities:

The main duties and responsibilities of the Project Operations Manager are outlined as follows:

* Work as part of a team in the delivery of one or more projects at any one time, embracing the ethos of a “one team” culture.
* Ensure Health, Safety, Environmental & Sustainability standards, policies and procedures are always adhered to on-site.
* Work closely and collaborate with all key stakeholders including clients, client representatives
* Ensure a positive experience for the client and their representatives instilling an ethos of collaboration and cooperation.
* Lead the O&M team in all aspects of wastewater treatment plant interim operation and maintenance.
* Conduct regular Health and Safety inspections on O&M sites as well as conducting and leading safety briefings and training sessions.
* Monitor project performance including risk and opportunities. Mitigate/reduce risk where possible and manage opportunities.
* Lead the team in the procurement of supplies and sub-contracts on time and within budget.
* Monitor, review and submit monthly status reports (MSRs) to the client and attend progress meetings where required.
* Build and promote industry-leading teams by providing training and mentoring of staff including setting out development plans for your team.
* Develop and implement preventative maintenance schedules ensuring all assets are kept in good working order and available for use.
* Implement reactive maintenance visits and deployment as required when issues arise.
* Support project delivery teams in the process commissioning phase and coordinate the transition from the design & build phase into the operation & maintenance phase.
* Develop and maintain Standard Operating Plant Procedures (SOPPs) where required.
* Schedule and rota staff for each facility under your remit. Adjust and react to any annual leave or sick leave ensuring plants are covered at all times.
* Maintenance of the contract SharePoint O&M Site, Microsoft Teams & Glanua shared drive folders where applicable.
* Provide assistance, oversight and guidance from time to time on tendering opportunities for new upcoming projects.
* Respond to and address any client and stakeholder complaints in a timely manner. Obtain client satisfaction surveys and provide any feedback on how to improve our client satisfaction.
* Seek to improve the operation and maintenance process by providing lessons learned feedback and innovative solutions for adoption on current and future projects.
* Keep appraised of the latest standards and technology through continuous professional development (CPD).
* Other duties as required from time to time.

Knowledge, Skills and Experience:

The main knowledge, skills and experience required of the Project Operations Manager are outlined as follows:

* Minimum of 5 years’ experience working in a similar role, preferably in the water and wastewater industry.
* Minimum of a Level 8 Honours Degree in Civil, Mechanical, Electrical, Mechatronics, Chemical or Environmental Engineering.
* Experienced in operation and maintenance of facilities including process systems, mechanical installation, control panels and electrical installation.
* Ability to work well under pressure in the event of reactive situations airing in the day-to-day operation of these water and wastewater facilities.
* An interest in developing a career within an industry-leading organisation.
* Ability to work as part of a team in project delivery and provide input at team meetings.
* Ability to engage with clients and the supply chain in a client-facing role.
* Ability to use own initiative, problem solve and adjust as issues arise during project delivery.
* Good working knowledge of MS packages such as Word, Excel and PowerPoint.
* Strong communication skills with a high level of motivation.
* Full driving licence

Salary

Salary negotiable depending on experience