Remote Technical Project Coordinator

About the Opportunity

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Project Coordinator. In this role, you will play a crucial part in ensuring that client projects are completed efficiently and to the highest standard. You will collaborate with a dynamic team to oversee project timelines, budgets, and equipment management. This position requires strong analytical skills and a commitment to improving customer experiences. You will engage with clients and ensure their needs are met throughout the project lifecycle.

Responsibilities

• Create project plans, timelines, and roadmaps to ensure deadlines are met and projects are kept within budget.
• Manage, monitor, and maintain all project-related activities such as deadlines, equipment, manpower, and profits for each project.
• Manage server deployments for new clients ensuring constant communication and client’s needs are met.
• Follow up with clients after deployment to fulfill any additional expected deliverables.
• Support deployments for Hosted servers from data gathering, installation, and deployment.
• Constantly seeking ways to improve customer experience during the deployment process.
• Reporting and escalating project related concerns to management and sales.
• Scheduling, hosting, and facilitating initial and ongoing project-related meetings.
• Effective communication with clients, vendors, engineers, sales, and management.

Requirements

Certification in Project Management (PMP, Scrum Master)
Customer services focused
Experience in leading projects
Critical thinker, personable (good presentation skills)
Strong skills in leadership, adaptability, and collaboration
Able to meet Key Performance Indicators (e.g., project delivery, client CSAT, SLAs)
Analytical and process-oriented mindset
Ability to work independently
Ability to respond to customers in an expeditious manner
Live calls with customers as maintenance or troubleshooting where required
Must be capable of managing 15-25 concurrent technology-related projects effectively
Exceptional spoken and written English
Basic SIP knowledge a plus
Basic to intermediate networking terminology a plus
Competency in Microsoft suite (Word, Excel, PowerPoint)
Experience with Jira, Confluence a plus

Benefits

• Paid Leaves & Birthday Off: Take time when you need it, and convert unused leave into cash! Plus, enjoy an extra day off on your birthday.
• Comprehensive Health Insurance: Coverage starts from day one and extends to one dependent.
• Performance-Based Salary Increase: Enjoy a raise after regularization.
• Annual Salary Adjustments: We recognize long-term commitment with yearly salary increases.
• Employee Recognition: Be rewarded for your hard work with incentives and recognition.
• Engaging Team Activities: Join in on Family Days, Summer Splash, and other fun events that strengthen the community.

About Company

Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.