AI Project Manager

Welcome to Staycity Group, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey, with exceptional properties across iconic European cities like Dublin, London, Manchester, Edinburgh, Paris and Venice.

Job Summary:

Staycity are looking for a AI Project/Operational Manager to oversee multiple projects related to the integration and management of AI technologies within Staycity Aparthotels. A key focus of the role is managing the implementation and ongoing performance of our AI chatbot platform, designed to automate customer service interactions across multiple channels.

Benefits: What We Can Do for You

Competitive Package: Competitive salary + up to 20% annual bonus.Annual Leave: 25 days annual leave plus Good Friday and Christmas EveHybrid Working: 3 days in the office, 2 days from home + flexible working hoursWork Abroad Policy: Work remotely abroad for up to 2 weeks per yearHealth & Wellness: Health and dental insuranceEducation Support: Role-relevant higher education expenses, including tuition and booksVolunteer Days: 2 paid volunteer days with registered charitiesEmployee Assistance Program: Support for you and your family when you need itStaff Rates: From €25 per night—overnight stays for you, your family, and friendsLong Service RewardsRefer & Earn SchemeTaxSaver Commuter Scheme

Key Responsibilities:

Manage the successful implementation of AI-driven chatbot systems, including website chatbots, WhatsApp bots, AI voice responders, and automation of email and customer service ticketing.Oversee relationships with external AI technology suppliers, ensuring alignment with business requirements and efficient project delivery.Drive and manage the AI systems roadmap, proactively identifying opportunities for further automation and efficiency gains across various departments.Liaise with internal teams, both at head office (Dublin) and hotel locations, to ensure smooth integration, high-quality performance, and user adoption of AI systemsMonitor, analyze, and report on system performance metrics, identifying trends and opportunities for improvement.Develop and present actionable insights and recommendations based on performance data.Conduct ongoing research into new AI technologies and platforms, advising on potential applications and enhancements within Staycity.Manage configuration, setup, budgeting, and cost control of selected AI platforms.

Skills & Experience Required:

Demonstrable experience in managing technology-driven projects, preferably with a focus on AI and automation.Strong project management capabilities, with the ability to influence and coordinate across different teams and stakeholders.Competent in data analytics with a proven ability to gather, interpret, and report on Key Performance Indicators (KPIs).Technical mindset and broad understanding of AI technologies and their practical business applications.Familiarity with major AI platforms such as OpenAI, Microsoft Copilot, and similar industry-standard tools.Excellent interpersonal, organizational, and communication skills.Highly proactive, curious, and adaptable to a fast-paced business environment.

If you thrive in a fast-paced environment, lead with kindness and clarity, and make data-driven decisions, we’d love to hear from you! Start your Staycity journey - Apply now!