Assistant Accommodation Manager

A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as an Assistant Accommodation Manager.

About Us

Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.

Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.

Tasks & Responsibilities

* To assist the Accommodation Manager
* To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
* To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
* To adhere to all Human Resource Management procedures and develop these as required.
* To be aware of relevant competitor information and market changes and to initiate changes to our services where appropriate.
* To draw up rosters on a weekly basis in line with business needs.
* To hold daily team briefings in the department to ensure effective communication.
* To always ensure a high level of hygiene throughout the department
* To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
* To ensure the upkeep and maintenance of area of responsibility i.e., equipment, furniture and fittings ensuring an effective preventative maintenance system and schedule is in operation.
* To ensure effective stock control systems are in place in area of responsibility.

Skills/Experience to include but are not limited to:

* At least 2 years experience in a similar role
* Must be organised and efficient
* Flexibility and a proactive approach is a must in this role.
* Excellent communication and customer service skills.

Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort

Very competitive hourly wage

PRSA pension scheme

Career progression opportunities across the Windward group

Employee Assistance Programme

Digital Wellness Programme

Complimentary, high quality meals on duty including breakfast, lunch & dinner

Complimentary barista-style coffee

Discounted room & dining rates in Windward properties for you as well as friends and family

Refer-a-friend scheme

Training and development opportunities dedicated to your development

Employee awards & staff recognition scheme including employee of the month, long service awards,

team recognition days and random treat days

About Windward Management

Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of

approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality

management company, managing and operating hotels on behalf of their owners.

Join Us Today as an Assistant Accommodation Manager !