Delivery Engineer/Technical Project Manager

About the Opportunity

Trusteer group, part of IBM Software, is focused on identity fraud prevention. We are a globally spread team with members in Israel, USA, Japan, Brazil, Spain, Ireland. Our products are deployed at major global customers, helping them prevent account take over fraud, detecting and stopping malware, and keeping transactions safe – across web and mobile applications. Trusteer systems handle billions of transactions per month and manage massive amounts of data under extreme load, providing real-time API for risk assessment.

Responsibilities

• Plan, coordinate, and manage end-to-end deployment of Trusteer products into customers’ applications
• Collaborate with cross-functional internal teams including Security, Support, Product, and Sales to align on implementation architecture and project goals
• Serve as the primary point of contact for customers during the deployment phase
• Monitor project progress, manage risks, and address issues proactively
• Troubleshoot and resolve deployment-related technical problems
• Ensure technical integrations are completed successfully and meet quality standards
• Take care of internal maintenance tasks for the customers across the board
• Continuously optimize deployment processes for efficiency and scalability

About You

Preferred Education: Bachelor's Degree

Required Technical And Professional Expertise

• Deep understanding of web technologies (XML, JSON, HTML, JavaScript, REST API, etc.)
• Deep understanding of network topologies (TCP/IP, DNS, HTTP, firewall, load balancer proxy, etc.)
• Experience with Database and SQL
• Excellent collaboration skills, able to work well in a matrix organization
• Excellent customer-facing communication skills
• Attention to detail

Preferred Technical And Professional Experience

• Information security background
• Additional languages (Spanish, French) proficiency