Duty Manager

A fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as Duty Manager.

This role reports directly into the Food & Beverage Manager.

If you thrive in dynamic environments and love creating unforgettable guest experiences, this role is for you.

As a key player in the management team, you'll be at the forefront of daily operations, ensuring every aspect of the hotel runs like a well-oiled machine. You'll immerse yourself in the pulse of hospitality.

No two shifts are alike, offering endless opportunities to showcase your skills and passion for excellence.

Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.

Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.

Main Duties

This is a hands-on role working as part of the overall team, reporting to the Food & Beverage Manager

To give our guests excellent service across all outlets within the hotel

Assisting with rostering and team management

Ensuring SOPs are updated, and all team members are fully trained

Handling complaints and prompt follow up

Desired Qualifications & Experience

Food and Beverage experience in a similar environment

Demonstrate excellent people management skills with experience of managing large teams of staff

Have a passion for food and service and the ability to innovate in this area

Have strong organizational and time management skills with a high degree of flexibility

Be commercially focused

Have problem solving skills and be confident and assertive

Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf Resort

Very competitive hourly wage

PRSA pension scheme

Career progression opportunities across the Windward group

Employee Assistance Programme

Digital Wellness Programme

Complimentary, high quality meals on duty including breakfast, lunch & dinner

Complimentary barista-style coffee

Discounted room & dining rates in Windward properties for you as well as friends and family

Refer-a-friend scheme

Training and development opportunities dedicated to your development

Employee awards & staff recognition scheme including employee of the month, long service awards,

team recognition days and random treat days

About Windward Management

Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of

approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality

management company, managing and operating hotels on behalf of their owners.

Join Us Today as a Duty Manager!