Portfolio Manager – Arachas Speciality- Blanchardstown

Product Management:

* Assist Portfolio Director in setting budget / strategic plan for their product to ensure objectives are achieved.
* Review products performance against budget with Portfolio Director, complete SWOT analysis & develop/implement remediation plans required.
* Continuously review existing product offerings against competitors to assess rating competitiveness, product features & benefits and broker feedback.
* Review potential new additional areas to expand into to maximise revenue opportunity.
* Review KPI’s including NB conversion, retention, loss ratios, premium growth, income and performance of scheme.
* Report monthly progress on their scheme to Portfolio Director.

Client Satisfaction and Key Relationship Management:

* Maintain strong relationships with all business partners including Insurers, Brokers and Affinities.
* Review strategic plan and actual performance regularly with Portfolio Director.
* Act as Portfolio Manager including:
* Agree annual capacity / rate change for their product.
* Regular review of the scheme with Insurer and co-ordinate any changes required.
* Setting/agreeing rating structure for products.
* Review product offering features.
* Monitor underwriting profitability performance including loss ratios etc.

* Tracking market conditions and other external factors which may affect product.

Customer Relationship Management:

* Build effective working relationships with brokers and trading partners by establishing trust, anticipating needs, sharing information and meeting commitments.
* Deal with any issues that stakeholders may have with queries, quotes, cover issues etc.
* Building strong relationships with insurers.

Team Collaboration:

* Work closely with Specialty trading units across, operations, sales and product.
* Work in a team environment, with the ability to adapt and operate flexibly.
* Work closely with Portfolio Director and colleagues within the portfolio team.
* Handle referral cases from trading teams within parameters of underwriting guide.

Compliance:

* Comply with all management audit requirements.
* Work with Sales managers / Operations Director and Compliance teams in ensuring that quality of file records meets prescribed standards.

Requirements:

* CIP Qualification.
* Strong insurance product and technical knowledge.
* Confident numerate skills, analysing and communicating portfolio management performance – understands key performance drivers and actions required to drive improvements.
* Good understanding of insurer partners and markets and a strong network of contacts across the industry.
* Excellent commercial awareness and ability to identify areas for growth and proposition development.
* Possesses strong communication, influencing and leadership skills.
* Has ability to prioritise competing workloads and adapt to unforeseen events.
* Is compliant with the Central Bank’s Minimum Competency Requirements.
* Is able to operate from different Arachas offices as needed arise.

Person Specification:

* Proficient in Office, including Outlook, Word & Excel.
* Willingness to learn & develop.
* Strong relationship builder and capable of credibly managing internal and external executive stakeholders.
* Possesses a can-do attitude and can get things done.
* Proactively seeks out innovative ways to drive performance improvements.
* Commitment to ongoing professional development.