Project Coordinator (Part Time) Drogheda

About the Opportunity

We are looking for an exceptional Patient Coordinator to carry out administrative duties and to provide a professional and friendly atmosphere for our patients in our Drogheda location. This role will involve communication across various channels and require flexibility.

Responsibilities

• Diary Management: Scheduling appointments, assisting patients with queries, and back filling cancellations
• Patient Communication: Calls, emails, and messages maintenance
• Delivery of 5 star Customer Service
• Team Support
• Ordering and stock management
• Upholding policies and procedures
• Ad-hoc duties

About You

Skills/Attributes:

• Positive, enthusiastic, and friendly attitude
• Reliable and trustworthy
• Passion for helping and connecting with people
• Ability to plan and manage time effectively
• Proven ability to prioritize and multi-task
• Excellent written and verbal communication
• Strong organizational skills
• Confident in professional communication
• Computer literate
• Adaptable to change

Eligibility

Job type: 16 hours per week after a 6-month probationary period. Evenings and every 2nd weekend.

Experience: Customer Service 3+ years. Clinic experience advantageous. Experience with KPIs desirable.

Education: Leaving Certificate, Medical Admin/Dental Nursing qualification advantageous.

Benefits

• Training on sales process, systems, and treatments
• Employee discount (T&Cs)

About Company

Job Type: Part-time, with view to permanency

Salary: €13.50 - €16.00 per hour. Evenings and one weekend a month.