Sales Support and Project Administrator

About the Opportunity

Experienced Sales Support and Project Administrator - North Dublin
€45-50k doe plus pension and life insurance

About

Our client is a small but dynamic, fast-growing medical distribution company, providing high-quality medical devices, consumables, and excellent service to healthcare providers across Ireland. As a small but busy team, they pride themselves on excellent customer service, efficient operations, and building strong relationships with their customers and suppliers.

Role Overview

This person will play a key role in supporting internal processes, supporting the sales team, and ensuring the smooth running of daily operations. This is a varied and hands-on office-based role. This is a new and wide-ranging role involving contracts & tender management, supplier liaison, support to the field-based sales team, pricing and margin administrative management, Quality Management System Liaison for Ireland, ad hoc project management support to the management team, and general administrative and operational support.

Key Responsibilities:

• Contracts & Tenders Management
  • Monitor relevant tender opportunities and co-ordinate submission timelines.
  • Project manage, with the tender completion team, the compilation of documentation and completion of public sector and private sector tenders.
  • Maintain contract registers, ensuring all renewals and compliance requirements are tracked.
  • Liaise with internal teams and suppliers to gather technical, pricing, and compliance information.
• Sales & Operational Administration
  • Provide high-quality administrative/project management support to management and sales teams.
  • Generate regular sales reports and dashboards to provide visibility on performance and KPIs - maintaining accurate records, databases, and filing systems (digital and paper).
  • Assist with stock queries and supplier communications.
  • Project management/participation and report preparation as needed, and all associated correspondence as required.
  • Support marketing and promotional activities, including customer communications and event coordination.
• Quality Management System Liaison
  • Working with Group compliance & quality teams to support compliance & quality activities as required.
  • Work with group Quality to localize some group SOP’s & work instructions.
  • Raise change controls and Capa’s as required.
  • Conduct SOP training/roll out locally as required.
  • Attend group compliance/Quality meetings as required.

Skills & Requirements

At least 5 years previous experience in a multi-faceted fast-paced administrative/projects role. Advanced Excel is essential for this role. Strong administrative skills with excellent attention to detail. Previous experience of QMS administration. High level of proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint), ERP systems experience - Sage experience desirable. Excellent communication skills, both written and verbal, with a customer-first approach. Ability to work independently and manage multiple priorities to deadlines. Experience in contracts/tenders administration (public sector procurement in Ireland - eTenders, HSE portals) or in the medical supplies/healthcare sector is an advantage but not essential.

Personal Attributes

• Professional and confident manner when dealing with clients and colleagues.
• Highly organized with a methodical approach to work.
• Flexible and adaptable with a great attitude – willing to take on varied tasks in a small business environment.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a close-knit team in a busy environment.
• Problem-solving mindset with a flexible and proactive attitude.
• The successful candidate must be comfortable taking ownership of key processes, liaising with customers and suppliers, and ensuring deadlines are met in a highly regulated industry.

Eligibility

For more information please send your CV to Carol in confidence through the link.
If you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit, unfortunately, we will not be in a position to assist you with your job search.

Benefits

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