Senior Implementation Project Manager

About the Opportunity

As a Large Enterprise Program Manager (LE PM), you’ll lead overall engagement success for our large enterprise customers. Acting as the primary contact for executive stakeholders, you’ll manage a portfolio of complex projects, overseeing stakeholder alignment, project planning, risk mitigation, governance, and cross-functional coordination. You’ll partner with folks across our Professional Services team—including Implementation Architects, Consultants, Data Migration, Integration, Custom Engineering Specialists, and Technical Engagement Managers—to ensure smooth execution.

In addition to post-sale project delivery, you’ll support select pre-sales opportunities by collaborating on scoping, effort estimates, SOWs, and articulating the value of Professional Services to prospective customers. As an LE PM, you’ll also help define and refine project management best practices, methods, protocols, and artifacts for the broader Professional Services team to leverage.

Responsibilities

• End-to-End Project Ownership & Stakeholder Management (Large Enterprise)
• Technical Level Project Coordination
• Resource and Project Management
• P&L Management
• Program Management & Process Improvement

About You

Skills & Experience:

• 7+ years working with systems integrators (Cognizant, Tata, etc.) or consulting firms (Accenture, PwC, etc.)
• 7-10 years experience managing large, complex projects in financial services, ERP, CRM, and billing platforms with application integrations
• Experience working with C-level executives and navigating project challenges
• Strong communication (written and verbal) and executive presentation skills
• Experience in leading large, complex projects and managing critical conversations
• Proven client relationship management and leadership skills
• Ability to lead cross-functional teams and navigate unforeseen project challenges

Eligibility

Success Factors for Role:

• Expertise in leading customers through change control and navigating project challenges
• Understanding of customer business objectives and aligning project demands to meet them
• Ability to simplify complex topics for diverse stakeholders

Benefits

To be discussed.

About Company

To be provided.