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Senior Project Manager – Payments (Remote position in Europe)

Job Description

About Enfuce

Founded in 2016, Enfuce is a female-founded and led company with a unique vision: to bring the brightest minds and the best technology together to break down the barriers to prosperity.As a leading global card issuer and payment processor that merges innovation, security, and expertise to create modular, cloud-based payment processing capabilities, Enfuce is one of Finland’s most valuable scaleups, and is the first financial service provider in the world to be PCI-DSS certified while running its service in the public cloud.By focusing on collaboration, Enfuce is able to efficiently provide customers with cutting edge features – offering in-house experts and white labelled technology to help companies create scalable payment solutions with ease. Supporting debit, credit, prepaid, gift, fleet, and fuel card programmes in any form – for consumer, commercial, and B2B applications. Enfuce’s no-nonsense approach helps customers create bespoke payment solutions that are flexible, scalable, and secure.Holding an Electronic Money Institution (EMI) licence from the Finnish FSA and from the UK’s Financial Conduct Authority (FCA), enabling operations across Europe and the UK, Enfuce’s PCI-DSS certified platform guarantees 99.999% uptime, global scalability, and card scheme connectivity, supporting various card programmes and integration with digital wallets.Enfuce has raised €68.5 million in funding rounds, showcasing its industry leadership with recognitions like Visa Fintech Fast Track and Mastercard Lighthouse Development Program participation, as well as winning prestigious awards, such as the 2019 PayTech Award for Best Payments Solution, 2022 FF Award for Mobile Payments and the 2023 FF Award for Authentic ESG. Propelled by the forward-looking vision of its Co-CEOs and Nordic ingenuity, Enfuce is set to expand globally, shaping the future of payment solutions.

The Role

Remote position in Europe:

Our customers are large enterprise players with unique needs, and we believe that exceptional project delivery starts with customer obsession. As a Senior Project Manager - Payments, you will take ownership of customer delivery projects, ensuring we don’t just meet expectations but exceed them. Your ability to deeply understand customer requirements, foster trust, and navigate complex organisations will be key to turning hard challenges into success stories.

What We’re Looking For

We’re looking for a Project Manager who obsesses over customer success and thrives in complex, fast-paced environments.

Key Qualifications

Proven Experience: 5+ years managing complex projects, preferably in payments, financial services, or fintech, with large enterprise customers.Customer Obsession: Proven ability to understand customer needs, build trust, and deliver tailored solutions that drive value.Ownership & Accountability: Track record of delivering projects on time and to the highest standard, while navigating technical and organisational complexities.Strategic Communication: Strong interpersonal skills, with the ability to influence, align, and engage stakeholders at all levels, internally and externally.Problem Solver: Comfortable tackling ambiguity, managing risks, and finding solutions that satisfy both the customer and business goals.Project Management: Hands-on experience with methodologies (Agile, Waterfall) and tools like Jira, MS Project, or Trello.Results-Driven: Sharp focus on delivering measurable customer outcomes that build trust and long-term partnerships.

Key Responsibilities

Customer-Centric Project Delivery:

Own the end-to-end delivery of customer projects, ensuring every step is aligned with the customer’s needs and expectations.Act as the primary customer advocate, building trust and ensuring their priorities are at the forefront of every decision.Develop clear and comprehensive project plans, balancing customer requirements with Enfuce’s delivery capabilities.Solve challenges proactively: anticipate customer pain points, mitigate risks early, and communicate transparently.Ensure regulatory and technical compliance without compromising on customer value.

Build Strong Relationships

Foster genuine, trust-based partnerships with key customer stakeholders—from senior executives to project teams.Actively listen and adapt to customer feedback to ensure we meet evolving needs.Serve as the “voice of the customer” within Enfuce, championing their goals across internal teams.

Drive Internal Collaboration

Lead cross-functional teams (Product, Tech, Compliance, Operations) to deliver successful outcomes for customers.Communicate project progress, milestones, and risks effectively to all stakeholders ensuring accountability and alignment.Remove roadblocks and ensure teams are equipped to deliver with precision and speed.

Deliver Results With a Continuous Improvement Mindset

Shorten time-to-value by streamlining processes and identifying ways to improve delivery speed and efficiency.Track and measure success using customer-centric KPIs (on-time delivery, satisfaction, and outcomes).Conduct retrospectives after each project, gathering customer feedback to refine Enfuce’s delivery processes further.

Why You’ll Love Working At Enfuce

High autonomy & ownership: We give you the freedom to own your work and trust you to make the best decisions for your projects.Top-tier talent: Join a team of industry experts and highly skilled engineers who are as passionate as you are about innovation.Unlimited growth potential: We support your ambition with plenty of room for personal and professional growth within the company.Flexible, remote work: Work from anywhere up to 30 days, in an environment that values flexibility and work-life balance.A supportive culture: You’ll be part of a team that encourages, motivates, and celebrates success together.

Comprehensive benefits package: We take care of our people with great benefits to match the value you bring.

Benefits & Perks

Fair pay and employee stock option: We value the input of every employee and want you to tap into the growth we build together. That’s why our salaries are competitive and reassessed regularly, and you have access to an employee stock option program.

Flexible paid time off: We offer a flexible paid time off policy, providing up to 5 weeks of annual vacation days and paid family leave (subject to country regulations). Additionally, you can benefit from hybrid or remote work options, promoting a healthy work-life balance.

Regular fun with your team: To spend other than work-related time with your teammates, you get a team activity budget for three quarters a year. The fourth quarter is reserved for a company-wide event.

Individual learning budget You get a yearly learning budget to use for courses and other relevant learning opportunities that help you develop your skills.

Healthcare Insurance, mobile phone, and more: More benefit include (depending on location) phone stipend, Healthcare, Pension, Lunch, Wellbeing, Insurances

We bring together the brightest minds and best technology to help visionary leaders drive transformative business growth and exceptional customer engagement. Together we solve customer challenges and extend financial inclusion across society.

Founded in 2016, Enfuce is a global company with teams in Finland, Germany, Sweden and the UK. Enfuce, a female-founded fintech, has raised a total of €62 million in several funding rounds – including one of the highest investment rounds raised by a female-led business.

Whether you’re building your career, leading change from the front or looking for new challenges, Enfuce can help you flourish. While we champion community and collaboration, we recognise the importance of your individualism. Every employee brings something unique to the table. Our environment fosters the best work from everyone and empowers them to make a meaningful, valuable difference every day.